Rules & Support
The short version: play fair, be decent in chat, and report anything broken. The full rulebook with exact punishment ladders lives at ancients.gg/rules, and you can browse the rules in-game with /rules. All punishments are at staff discretion and reviewed case by case. New here? Start at Welcome to Ancients.
The rules at a glance
| Rule | What it covers |
|---|---|
| Hacked clients & blacklisted mods | No hacked clients, xray/ESP-type mods or packs, hardware cheats, or AFK automation. Leads to long IP bans, permanent on the third offense. |
| Macros & scripting | No automating commands or actions that affect other players. |
| Exploits, glitches & duplication | Abusing bugs (duping, block glitching, bypassing systems) is a permanent IP ban on the first offense. Report exploits immediately. Reporting may earn a reward. |
| Chat conduct | No hate speech (zero tolerance), harassment, sexual content, filter bypassing, begging, or spam. Starts with a warning, escalates to mutes. |
| Advertising & selling accounts | No promoting other servers/Discords, selling accounts, or posting suspicious links. |
| Swatting, DDoSing & doxing | Zero tolerance. Any offense is a permanent IP ban. |
| Scamming | Deceiving players out of items, money, or services is bannable (with clear in-game evidence). |
| IRL trading | Not allowed in any form. Traded items are voided and all parties punished. |
| Chargebacks | Fraudulent payment claims mean a permanent ban. |
| Inappropriate names, skins & impersonation | No offensive usernames, skins, or gang names; no staff impersonation. |
| Insiding | Gang items belong to the gang. Stealing from or sabotaging your own gang is bannable. Secure your gang properly or reports may be voided. |
| Logging out while frozen | Cooperate with staff investigations; disconnecting while frozen is a permanent IP ban. |
| Ban/mute evasion | Bypassing IP punishments with alts or VPNs is a permanent IP ban. |
| Undermining the spirit of the game | Circumventing progression or disrupting events is handled case by case. |
For cheating offenses (hacked clients, macros), alt accounts belonging to the rule-breaker can be punished too.
Getting help
Discord
The Ancients Discord is the main support channel. Run /discord in-game for the invite. Open a ticket there for punishments, purchases, scam reports, or anything that needs staff eyes. While you're there, link your Discord, which lets bug reports open a ticket for you automatically.
Reporting bugs: /bugreport
Found something broken? Run /bugreport in-game, or use the bug report form on the Ancients page of the pause menu. A form opens for you to describe what happened (on older clients, type /bugreport <what happened>). Your report goes straight to the team. You get a report ID (like BR-XXXXXX), and the server attaches your recent logs, position and inventory activity so staff can investigate.
- If your Discord is linked and you included a description, a Discord ticket opens automatically with your logs.
- For anything that needs a screenshot or video, open a ticket in the Discord and include your report ID.
Remember: exploits and dupes must be reported, not used. Using one is a first-offense permanent ban, while reporting one may be rewarded.
Suggestions: /suggest
Have an idea for the server? Run /suggest in-game. A form opens with a Category picker, and your post lands in the Discord suggestions forum under that tag. There is no limit on how many you send, and no mod is needed.
Version history
v4.0.0 (Map 4)
/bugreportsends your report straight to the team with no AI chat. For anything that needs a screenshot or video, open a Discord ticket and include your report ID./suggesthas no limit and a Category picker, and no longer needs the mod./rulesopens as a dialog window, and the pause menu has an Ancients page with the rules and a bug report form.